What’s the problem for most property managers?
The standard tenant screening process is unreliable and costly.
97% of property managers have experienced fraud.
What’s the impact?
Evictions and lost rent.
What are some of the common ways renters are conducting fraud?
- Providing fake paystubs
- Providing fake IDs or someone else's identity
- Providing fake bank statements
- Providing fake rental and landlord information
What technology is Sunroom using?
- Secure connection to tenant bank accounts and payroll to verify income
- Identity verified with selfie AI to ID comparison
- Humans review documents and make calls to verify
- Payroll Provider APIs
- Receive credit, eviction, and background check reports from Transunion
What are the benefits of this technology?
- Verified directly by a third-party database
- Easier for the renter to complete the rental application
- Provided information can’t be forged
What else is Sunroom doing?
- Providing and sharing standard credit, background, and eviction checks. We partner with Transunion for this data.
- Reviewing documents and making calls to employers & landlords to verify the information provided.
- All the support (phone, text, email) to answer questions.
- Nudge renters to complete their apps.
- We have an entire team working on renter applications 7 days a week.
- Pet screening, when setting is applied to your account.
What are a few key questions to ask in the verification process for landlords?
We go beyond “standard rental history checks”.
- Did they take care of the property?
- Were they respectful neighbors?
- Did they keep the place clean?
What’s the benefit, other than fraud prevention:
- +1 hour saved on each application processed
- Peace of mind knowing that you’re using the latest technology and best practices.
- Better experience for qualified renters
Could you talk more about having a better application process for renters?
- Renters love the security and ease of using Sunroom: We have a 64 NPS.
- The application is designed for mobile, and 80% of renters like to apply.
- Happy renters are 3X as likely to renew, keeping your units occupied.
- Consistent process across applications to ensure fair housing compliance.
Can I see some of the types of information I’ll be provided?
